Leaders: All our local guides and contacts are highly
experienced experts in their field. Years of co-operation
with locals also ensures we have access to up-to-date top-quality
local information.
Language of correspondance and guiding: English
Transport: 4WDs: Toyota, Ford Explorers, Mitsubisi Pajeros,
Range Rovesr and Nissans. We also use Mercedes, Ford or Toyota
minivans, or Toyota Coaster in african countries.
We respectfully ask clients who smoke to be sensitive
to non-smokers, and not to smoke when with the group is in
a confined area. We also ask that smokers do not smoke in
our vehicles or at the table during meal times.
We
regret to say that we have a "no pets"
policy on our trips, except on tailor-made VIP trips.
Please
be aware that when you sign our booking form you are
entering a contractmade with us. This
means that you accept all the conditions and terms of booking.
Our written confirmation of your booking means that we agree
to operate your tour as stated in the itinerary and to the
"Conditions and Terms" set out on this page.
If
you have a complaint, please notify the leader in
person as soon as possible, in order that we may assist
you and hopefully deal with it to your full satisfaction.
If it is not dealt with to your satisfaction on the spot,
then the nature of the complaint should be stated promptly
and preferably within 30 days of the date scheduled for
your return from the holiday.
We cannot accept responsibility for any expenses incurred
in cases of late arrival.
We
also ask that clients please accept any instructions
given by our tour leaders, especially safety instructions.
Please note, the tourleader having rights to ask you leave
the tour, if your are seriously damaging other's overall
tour-experience with inappropriate behaviour
Responsibility
All
tours are organised as a voluntary grouping of independent
travelers, sharing vehicles, service & equipment.
GreenEye Ecotours undertakes to provide organisation and
travel advice (including procurement of provisions &
supplies, and selection of suitable vehicles) and guidance
on the trip. The tours are organised on a cost-sharing basis,
with the major cost item being the vehicles, fees for arranging
permits, cost of escort, fuel & supplies, drivers, etc.
GreenEye Ecotours assumes no responsibility for any accidents
or medical emergencies during the trip, including trip cut
short by any emergency. Participants agree to fully idemnify
both GE Ecotours and fellow travelers for possible adverse
effects of administered first aid or other medication. All
participants are expected to have full medical and travel
insurance.
GreenEye Ecotours can accept no responsibility for losses
or additional expenses incurred due to delays or changes
in air services, sickness, weather, strike, war, quarantine,
or other vis major causes. All such losses or expenses will
have to be borne by the passenger as tour rates provide
for arrangements only for the time and service stated.
Baggage, personal equipment, goods and other valuables are
at the owner's risk entirely.
Passport
& Visa
Valid
passports and visas are required for all of our
guests. Your passport must be valid for at least 6 months
beyond the completion of the tour. Please carry a photocopy
of your passport and all your personal papers and documents,
and keep them separately from the originals. Please
also keep an extra copy for your trip guide.
Each guest must individually check to find out if there
is visa requirement for each destination state on their
tour.
We
are not dealing with visa bookings and airtickets.
Insurance
Every tour member must provide proof of valid travel
and health insurance for the duration of the trip.
If you don't want to travel with insurance, we must ask
you for a signed statement with witnesses which declares
this and protects us from laibility in serious cases.
Personal
travel insurance is not included in our price.
Please
note that we are not dealing with the marketing/selling
of travel insurance.
Booking
conditions
Before
you make any bookings, please read carefully this "Booking
conditions" page, and other information pages (FAQ,
Reasons to Join, etc).
Reservations
Your
reservation is completed upon receipt of your deposit of
$350, 40 days before the start of your trip.
All reservations are accepted provided when they are followed
by the appropriate deposit.
Tour
price
The tour price is based on maximum group size and shared
rooms. Participants will be informed of the latest group-size
in circular e-mails or via telephone.
Our prices are always based on currency rates at 1st April
and then at 1st September of the relevant year.
We
reserve the right to change the total cost according to
the currency rates and inflation. You will receive timely
information if this should be the case.
Price
include
All
transportation from airport to airport.
Accommodation
- based on shared rooms - with private bath or shower and
toilet facilities, in comfortable hotels as stated in the
itinerary.
All meals, drinking water, coffee/tea. Breakfast is usually
at our accomodation. Lunch is picnic or en route restaurant'
meal. Dinners vary between the restaurant of our accomodation
or we are going out to local restaurants.
The
services of all leader(s), drivers and escorts.
Reserve
permits, entrance fees, entrance tickets.
Your hassle-free trip is guaranteed!
Price
exclude
International
flight tickets, airport and other departure taxes.
All
expenses incurred before arrival and after departure at
airports.
Baggage
charges at the airport.
Passport
and visa costs.
Insurance
fee and immunisations, PCR, etc.
A'la
carte dishes, snacks and drinks, except those provided.
Single
room supplement.
Personal laundry or anything of a purely personal nature.
Optional
programs and private excursions.
Toalet fees.
Personal
phone calls.
Room service.
Bank transfer losses.
Payment
Payment has to be made in GBP, USD or in EURO.
We
cannot accept credit cards.
Payment
should be made via bank transfer or in cash.
Please
note that we do not accept part payment of deposits.
Cancellation
& Refunds
Cancellation
made by...
days before start
Refundable
amount
30-40 days:
$
600
10-30
days:
$
300
0-10
days:
$
150
$ 350 deposit is non-refundable in any cases.
Cancellations
should be made in writing with your signature.
Some
trips operate with a minimum number of bookings.
We reserve the rights to cancel your trip, refund to you
all the money you have paid, and to offer you an alternative
excursion.
Health
conditions
If you have health problems, you need to inform us
before your departure date on the booking form. Our
expeditions basically designed for people Fifty and over.
There is no difficult physical exersion on our trips, especially
anything dangerous. On some days you will need to be able
to complete walks of 1-4 hours duration, or climb light
slopes.
Most
tours to mountains involve more walking, usually as we like
to try and take you to places that vehicles cannot reach.
Please assume up to 3-5 miles walking on the most difficult
day.
Accomodations
All accommodations are within easy reach of the best wildlife
areas.
The
accommodations are always based on shared rooms with private
facilities.
We stay in comfortable, well located hotels and private
pensions, always with private facility, that can offer local
cuisine and wines of the region. Our main criteria for choosing
accomodation: comfort, tranquility, landscape, approach.
We always select some hotels close to shopping spots or
city centres which give you the opportunity to go out for
a stroll or a coffee on your own. For VIP trips we use luxurious
4-5 stars hotels.
If
you are traveling alone and want to share a room we will
try to select the most suitable person for you to share
with. However, if there is no other single person who wants
to share, you have to pay a single room supplement.
We advise you to use the hotel safe at all times and to
carry cash and all your personal papers with you.
Records
GreenEye Ecotours reserves the right to take and use GPS
data, photographic, video or sound-recording taken on its
tours to use for scientific, promotional and commercial
purposes.
GPS
You are allowed to use your GPS on tours to record your data
for personal use only. You are not allowed to use GPS at certain
sites, especially at sites of highly endengared species. We
kindly ask you not to share such data on the Internet to avoid
collecting and unwanted competition. Thank you!